WHEN AND HOW DOES MRS HIGGINS COLLECT YOUR PERSONAL INFORMATION?
Personal information is information which identifies you.
When you use our website or webstore, we may collect information such as your location or your activities on our website, as well as information about your device, using cookies and similar technologies. Cookies are files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form.
We will also collect information that you provide to us, for example your email address, physical address and/or phone number when you use our contact form. Such information will be used to respond to you regarding your question or comment. We may also retain the content of our email exchange.
We will primarily collect personal information directly from you. We will only collect your personal information from a third party where allowed by the Privacy Act 2020 or where you consent to us doing so.
Server log data
Our hosting servers automatically record information that your browser sends (known as log data) when you use our website. This log data includes information such as your IP address and dates and times of access. It is not linked to any personally identifiable information and is used purely used to administer the site.
Social Media Platforms
Search Engine Analytics
Search engine analytics tools enable us to analyse trends among visitors to our website and webstore to help us make improvements. The tools may place a cookie on your web browser to identify you as a unique user the next time you visit our website or webstore. However, the cookie cannot be used by anyone other than the search engine.
WHY DO WE COLLECT AND USE PERSONAL INFORMATION?
We collect personal information to assist with providing our products. We may use it to answer your questions or to improve your experience on our website or webstore.
We may use anonymised meta-data relating to your use of our website or webstore for analysing or improving our website or webstore in the manners described above.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
We may use third parties (located within or outside of New Zealand) to collect, store and process your personal information. We take all reasonable steps to ensure the personal information we collect is protected against loss, unauthorised access, use, modification or disclosure or any other misuse.
HOW YOU CAN REQUEST ACCESS AND CORRECTION OF YOUR PERSONAL INFORMATION
You have the right to access the information we hold about you. If we withhold information from you, we’ll give you reasons. You can ask us to put our reasons in writing. If you’re not happy with the reasons we give, you can make a complaint by contacting us at firstname.lastname@example.org. You also have the right to request we correct any mistakes or inaccuracies in the information we hold about you, and to attach to that information a statement that a correction was requested but not made.
You are entitled to make a complaint to the Privacy Commissioner if you think that your privacy has been interfered with or wrongfully disclosed, including if you disagree with our reasons for withholding information from you.